Returns & Exchanges
We want you to be completely satisfied with your Batch purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. Simply follow our streamlined process to ensure your exchange or refund is handled with the same care we put into our tailoring.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging to ensure they arrive in pristine condition.
Drop Off
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.
Quality Review and Refund
Once our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing